Question

Business Opportunity can not modified due to an error

  • 23 November 2023
  • 1 reply
  • 38 views

Badge +5

Hi Everyone,

When I try to modify an existing  Business Opportunity, below error is triggering.

"Inserting or updating records is not allowed when the revision is not in Active status"

But there is an Active status revision (main revision)  in the respective Business Opportunity. In addition this BO is having two other Revisions in “Obsolete” state. This behavior cannot be observed on Core environments.

Anyone having an idea why this is happening?

Regards,

Kithmini

 


1 reply

Userlevel 3
Badge +8

HI @Kithmini Mallikaarachchi ,

Please check the revision drop down under lines tab whether you have selected the correct revision. If you selected an obsoleted revision then you cannot add/update lines. Revision matters for BO lines.

Sometime when you refresh BO page or navigate from other page , it won't select and show the main revision sometime by default another revision can be selected automatically. So you have to manually change it.

Best regards,

Masheesh

Reply