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Question

Blanket customer order

  • April 9, 2026
  • 1 reply
  • 9 views

Hello,

We would like to know whether there is a functionality in IFS that supports the management of customer blanket orders.

While it is possible to create a standard customer order and process partial deliveries, we are encountering an issue whereby the commercial invoice generated from the customer order page includes all order lines and quantities, including those that have not yet been delivered.

As a result, we currently manage blanket orders by creating multiple customer orders to cover deliveries over the duration of the blanket agreement.

Ideally, we would like to create a single blanket order and execute deliveries against it progressively until the agreement period ends. Additionally, we require the ability to generate a commercial invoice for each individual delivery directly from the customer order page.

Thank you!

 

1 reply

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  • Hero (Partner)
  • April 9, 2026

@Wafaa In the past, I’ve used one Customer Order with multiple lines and Delivery Dates.  The report requirement I ran into was for the Order Confirmation, so we added logic to the Report Layout to evaluate if Invoiced/Blocked on the Customer Order Line is Yes and what the status of the Customer Order Line was.

You may be able to do something similar on the Proforma Invoice with any additional relevant conditions.