Assyst: Importing Items .CSV file via ETM

Edit: Sorry, for some reason this post cannot be made in the Assyst discussion board.

Hi, all!

I am currently trying to get ETM to import a .CSV file of our hardware, but I’m having trouble getting Assyst to import the file. My current setup is:

1. A hardware list is generated by another program and a .csv file is created.
2. That file is emailed to ETM via a MS Graph Import Channel formatted for .csv files.
3. That .csv file is mapped to our hardware import datamapper.

Whenever the email is sent to ETM, however, it fails to interact with the attached .csv file in the email. Is there any way for ETM to receive an email and then utilize an attached file, or do I need to come at this from a different angle? I’d greatly appreciate any input, thanks!