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Hi,

Do you have any idea how to add translations for (Call center basic data) Categories’ descriptions?

Many thanks,

Piotr

I am also looking for where I can add translations for basic data in Call Center module. Did you find out if there is any solution?

Helena

Hi Helena,

I got feedback: “RnD team confirmed that user-defined descriptions will not be supported for translation at the moment for the (CC > Case Basic Data > Case Category) as in CcBusinessObject.”

However, it has been raised as future enhancement.

 

BR

Piotr

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