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we have a customer that licensed the purchase approver LTU, for their employees that need to approve purchase requisitions, this is the only functionality they use. However, they cannot see or open document attachments on the requisition.  This makes no sense as they need this detailed information to decide whether to approve the requisition or not.   Many of these users are also mobile.

How do we get this capability added to the LTU?  How have other customers worked around this issue (other than paying for a full user license)

Hi ​@DeanBurell,

Yes, you are correct; users with only purchase approver LTU are unable to preview attached PO documents. 

You need to raise a support ticket with IFS R&D for any changes in LTU permission sets, since it is not allowed to alter the LTU permission set by partners.

 

Regards

Abdul Rehman

 


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