I’m trying to close out a purchase order but can’t close out two of its lines due to a quantity change. Both received lines need to be updated from a quantity of 2 to 1.

Specifically:

• The affected purchase order lines should be changed to:

  • Qty Required: 1

  • Qty Pegged: 0

  • Qty Issued: 1

I tried unpegging and updating the quantities, but that didn’t work. I also looked into unreceiving the items, cancelling the PO lines, re opening the requisitions, and reducing the quantity on the work task itself but this also didn’t resolve the issue.

All materials for this job are on hand, but the related work order can’t be closed until the purchase order is fully closed. Has anyone run into this issue before or have suggestions for how to resolve it?