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Hello everyone,

I have a shop order that was partially received with a transport tasks, but when I am consulting the receipt has the status “to be received” and the Arrived Purch Qty and Transport Task ID field is empty . When I try to close the shop order the option is not available

 

Does everyone know how to change this status to “Received” ? To confirm and close the SO..

I am working with Vr8.

Thanks and regards,

 

Hi @Any Campos ,

Check whether if you have still some quantity of this receipt in the Arrival location and if yes, move it to picking location to change the status of the receipt to Received

‘’Receipts will be in To be received status when the parts are located in an arrival location, or when they are inspected in an inspection location and should be moved into a stock location’’

Hope this helps!!

Regards,

Mithun K V


Hello @EqeMithuV ,

Thanks for ur response I will check on that.

Bes regards,


Hello again @EqeMithuV,

I have several cases from the same client with this problem, my concern is this: If a transport task was created and executed to receipt into arrival location, why is still “to be received”? It’s like the transport task and the shop order receipt are not connected….

Maybe is missing something in the trasport task?

Thanks


Hi @Any Campos,

Until the stock/part is in the location with location type Arrival the receipt status will be in To be Received.

Move the stock/part to location with location type Picking , then the status of receipt will change to Received

Regards,

Mithun K V


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