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Hi,

 

I have an issue where a user (coordinator) creates orders that suddenly stopped following the Purchase order prefix starting with “P”. As you see below the user has created orders starting with P but the orders started inheriting the Requisition numbers (179 and 189 below.) .

 

 

User is in coordinator group “K”

 

Coordinator groups looks like this where “K” should have prefix “P” för purchase orders. Does it have to do with Purchase roder no 99 in some way?

 

 

Thanks!

 

BR

Emma

@emmanilsson 

After looking at your screenshots, the only thing that I think could have happened is that when PR has been converted to PO, the user populated the Purchase Order No with the PR No. 

By filling the PO No manually, it will bypass the Prefix and Sequence that should come from Coordinator Group.

 

I hope this helps!


Thanks for the quick reply! As the user has created orders before without issues I don´t think that the user added the number but I will check with her. 

 

As it started after 100 I was thinking it had something to do with Purchase order number on “K”. 

 

BR

Emma


@emmanilsson, were these requests generated from Request Tasks? We recently ran into a similar issue. The functionality works fine from Work Order Tasks. 


@emmanilsson, were these requests generated from Request Tasks? We recently ran into a similar issue. The functionality works fine from Work Order Tasks. 

Initially the Order was created from Self service portal via requistion


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