Hello,
We are presently running IFS Application 10 Update 8 we have the touch app server configured and accessible. We can successfully run the Aurena Scan IT 10 app and Aurena Notify Me 10 app. We are properly receiving notifications on the Aurena Notify Me 10 application but we find purchase requisition line authorization behavior strange. Let me explain.
We’ve been using purchase requisitions for years and we currently approve the requisition lines within IFS Enterprise Explorer but we now have many more of our authorizers remote or traveling so we thought we would start testing IFS Aurena Notify Me 10 on Android and IOS phones.
When the users receive a purchase requisition authorization notification they see the entry in the app on their phone with the authorize / reject buttons. If they click on the notification to view the details they see in the body of the message all the lines on the purchase requisition. They go back to the top level of the notification and press authorize expecting all lines on the purchase requisition to be authorized which would be great. Yet IFS only authorizes the first line of the purchase requisition leaving the rest unauthorized. After 15 to 20 seconds the user will receive a new notification for a purchase requisition authorization for the same requisition. If they click the approve button again IFS will authorize the second line in the purchase requisition. This behavior continues until all lines have been authorized.
What’s confusing is the message sent indicates if they press authorize all the lines on the requisition will be authorized which honestly would be great for us. If the notification is truly to authorize only a single line of the purchase requisition they why would the user receive notifications for all the lines at once with the line information at the top level of the notification.
As it stands the behavior makes approving a purchase requisition with many lines take a considerable amount of time so much so that our test users do not wish to roll it out unless we can change the behavior to either send a notification per line all a once or allow the user to authorize one notification and automatically authorize all the lines on the purchase requisition.
Is there a way I can adjust the behavior to meet my users requirements?
Regards,
William Klotz
