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Question

IFS Demand Planner Error

  • November 16, 2022
  • 4 replies
  • 94 views
Z
Do Gooder (Customer)
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Unable to log into Demand Planner - receive below error message. Thank you!

 

Chamath Kuruppuarachchi

4 replies

Arosha Mudalige
Do Gooder (Employee)
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  • Arosha Mudalige
  • Do Gooder (Employee)
  • November 30, 2022

Hi @ZTACHILL ,

 

Is the forecast server ID: 1 is up and running? You can check this in the dashboard of the “Demand Plan Server” window in the IFS application.

 

Thanks,

Arosha

S
Hero (Partner)
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  • sherath
  • Hero (Partner)
  • November 5, 2024

Hi @ZTACHILL , were you able to resolve this issue? I’m facing the same in a 24R1 environment.

Link
Superhero (Customer)
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  • Link
  • Superhero (Customer)
  • November 6, 2024

Did you start the server for the demand planner?

It should be a VM.

Maybe it is down after PG installation?

Kind regards
S
Hero (Partner)
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  • sherath
  • Hero (Partner)
  • November 7, 2024

@Link , The issue was caused by the middle tier's inability to resolve the Demand Plan Server host. This was resolved by updating the settings.json file within the Demand Plan Server installation directory to reference the IP address of the Demand Plan Server host.

Rangala
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