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Question

How to Close a PO that was Closed and now Received

  • January 7, 2025
  • 2 replies
  • 67 views

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I have a PO in Received status, and it had been Received/Closed but now it’s hanging in Received. There had been a Pending Change Order that was cancelled. I cannot simply Close. What are some other issues that can prevent it Closing, and how do I fix that?

2 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • January 7, 2025

@shardaway did you do the Move into Stock? Perhaps your parts are still in Arrival area and that’s why the PO won’t move to Closed.


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  • Author
  • Do Gooder (Customer)
  • January 7, 2025

Well, our Receiving manager had to call AP to test out a change on his end; he figured it out after a couple of days. Thanks for the response.