Question

Customer Rebates - Wrong or Non-Existent Calculations

  • 6 November 2020
  • 0 replies
  • 114 views

Userlevel 4
Badge +6

Hello

We have an issue when calculating Customer Rebates.

Under one agreement for one customer we have a group of invoices which all show the correct calculations yet others have incorrect calculations or show zero dollars.

We have checked that the same rebate rules are being applied.

Has anyone come across this behavior in IFS?

Thanks

Alan


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