Hey,
When i try to cancel line on Customer Order, im taking this issue.
Would u help me?
Solved
Customer Order Line - Cancelled Error
Best answer by KethakaG
Hi
After checking the internal sources, I have noticed that a bug fix has been provided in Apps10 (Bug ID: 158423) that addresses a quite similar issue. The fix is given for the same error message that has been raised when trying to make alterations for un-invoiced customer order lines.
In order to confirm if you are facing the same issue, kindly try to change the Price or Sales Qty of the Customer Order line and observe whether the same error message appears.
Also, please let us know your current Apps10 version. The bug fix has been applied to Apps10 UPD 12 release.
My recommendation is to upgrade to the latest Apps10 version, if possible, so that you can receive all the bug fixes including the one that I have described above.
Regards,
Kethaka
+12Hi
After checking the internal sources, I have noticed that a bug fix has been provided in Apps10 (Bug ID: 158423) that addresses a quite similar issue. The fix is given for the same error message that has been raised when trying to make alterations for un-invoiced customer order lines.
In order to confirm if you are facing the same issue, kindly try to change the Price or Sales Qty of the Customer Order line and observe whether the same error message appears.
Also, please let us know your current Apps10 version. The bug fix has been applied to Apps10 UPD 12 release.
My recommendation is to upgrade to the latest Apps10 version, if possible, so that you can receive all the bug fixes including the one that I have described above.
Regards,
Kethaka
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