Question

Customer Consignment RMA

  • 23 June 2021
  • 2 replies
  • 156 views

Userlevel 4
Badge +7

Hi,


I am preparing a demo for a prospect on “customer consignment”. 

question : how to return an sales part with a customer consignment serial number, because it remains in visualization ... in the customer inventory  

 

thank you for seeing the document 


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2 replies

Userlevel 7
Badge +15

Can you please check to see if the following transactions are created.

Once the consignment stock delivered via a customer order, the application creates:

CO-DELV-OU and CO-DELV-IN transactions.

When the goods are consumed, then it creates:
CO-CONSUME transaction.

When the goods are returned in to inventory it creates:

OERETURN transaction.

In order to create OERETURN transaction, it is necessary that the CO-CONSUME transaction to be created prior to OERETURN.

 

Userlevel 4
Badge +7

I can't get it to work, can I contact you please