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Count Reports number

  • May 15, 2025
  • 3 replies
  • 59 views

Chamath Kuruppuarachchi
Hero (Partner)
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Hi All, 

I am seeing this weird behaviour in count reports window. I want to adjust it in from the count report 1 to 50 but it is not filtering correctly. Instead of 1,2,3 it shows as 1,10,11. 

Is there a way to over come this, customer wants to see them in a sequence and unable to query for the count reports 1..50 as it would not show those count reports.

Thanks,
Chamath

Best answer by KethakaG

Hi ​@Chamath Kuruppuarachchi ,

This behaviour can be seen throughout the system and an idea has already been added: 

As a workaround, I would suggest you to introduce a custom field that would add the Count Report No to a larger number like 100000.

Custom field’s output would be, 100001, 100002, …, 100010, …

Then you may sort that column to see the records in a sequence.

Regards,
Kethaka

3 replies

KethakaG
Superhero (Employee)
Forum|alt.badge.img+14
  • Superhero (Employee)
  • Answer
  • May 16, 2025

Hi ​@Chamath Kuruppuarachchi ,

This behaviour can be seen throughout the system and an idea has already been added: 

As a workaround, I would suggest you to introduce a custom field that would add the Count Report No to a larger number like 100000.

Custom field’s output would be, 100001, 100002, …, 100010, …

Then you may sort that column to see the records in a sequence.

Regards,
Kethaka


Chamath Kuruppuarachchi
Hero (Partner)
Forum|alt.badge.img+12

Hi ​@KethakaG Thank you for the information. You mean add a custom event to generate the count report? or create a separate custom field?

Thanks,

Chamath


KethakaG
Superhero (Employee)
Forum|alt.badge.img+14
  • Superhero (Employee)
  • May 16, 2025

Hi ​@Chamath Kuruppuarachchi ,

I meant a separate custom field.

Regards,
Kethaka