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Checking Purchase Order Authorization Email Record

  • 23 September 2021
  • 4 replies
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Shenuka Fernando
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Userlevel 2
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When Authorization is required for PO, and the link to PO is sent via email to the Authorizer, is there a way to check and confirm whether the email has been sent  from our end?
This will be useful in a situation where the authorizer claims he didnt receive an email, in which case we will have to check if the email has been sent or not!

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Best answer by Nethmie Pasqual 23 September 2021, 12:48

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4 replies

N
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Userlevel 5
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Hi Shenuka,

Did you check notifications in application messages window?

And hope the PDF_REPORT_CREATED event action is enabled.

Br,

Nethmie

 

S
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Userlevel 5
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@Shenuka Fernando  there should be an application message if a notification sent around that time and if the message is not sent for some reason the error should be there.

Usually these application messages are created in NOTIFICATIONS queue. 

 

Shenuka Fernando
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Userlevel 2
Badge +2

Hi @Nethmie Pasqual,

Thank you for suggesting this and I was able to find the application messages of the recently sent PO authorization request emails.

Best regards,

Shenuka 

Shenuka Fernando
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Userlevel 2
Badge +2

Hi @ShadowWizard,

Thank you for the detailed suggestion with screenshots, which were helpful in successfully locating the functionality.

Best regards,

Shenuka 

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