Question

Changing/Cancelling a PO with invoiced staged payments

  • 27 April 2021
  • 1 reply
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Userlevel 4
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  • Do Gooder (Partner)
  • 8 replies

Good afternoon;

I’m testing a scenario whereby a client has a purchase order with staged payments.  Some of the staged payments have already been approved and paid to the supplier.  The client now needs to change the part number on the purchase order ( due to a revision ).  Is it possible to “undo” the staged payment approval and generate a credit memo against the supplier for the amount already paid?  Or is it possible to apply the amount already paid to the staged billing of the replacement PO line?  I’m a bit stumped.

 

Thank you in advance!


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1 reply

Userlevel 7
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"Canceling a Purchase Order line with Approved or Invoiced stage payment milestones is not allowed"

Per R&D, “There is a big difference if using payment type Normal or Staged when it comes to the transactions and postings created. For Stage Payments there are transactions created for each stage that is approved, plus the normal receipt transactions when the PO line is received.  When using stage payment functionality and approving the last stage payment, this means that the system has performed a reconciliation of all the postings created during approval of stage payments and receipt transactions, and this can only be done when the PO line is in status Closed.

Hence to reopen the PO line you first need to revoke approval of at the last stage payment. If the last stage has been invoiced, you need also to cancel the invoice first. Then once the PO line is Closed again, you can approve the last stage payment again.”