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Cancel Supplier Material

  • July 10, 2023
  • 1 reply
  • 79 views

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Community,

 

We have below scenario, which cannot be cancelled.

  1. Supplier material PO line status is released.
  2. Customer order line is created, delivered and invoiced.

Now we are trying to cancel the purchase order, system cannot, below is the error.

 

our question is, in this case, how we could reverse back the customer order, so as to cancel the purchase order. I don’t see any options at application level support this.

Thank you.

Best answer by Ravinatha Ariyarathna

Hi @ronhu, can you please try to return the material delivered from the Customer Order by creating a RMA and then cancel the PO? Thanks.

1 reply

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Hi @ronhu, can you please try to return the material delivered from the Customer Order by creating a RMA and then cancel the PO? Thanks.