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Question

Aurena Agent - Internal Server Error

  • July 22, 2025
  • 4 replies
  • 36 views

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getting the above error when trying to upload documents into personnel files

4 replies

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Superhero (Customer)
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  • Superhero (Customer)
  • July 22, 2025

Hi ​@MGDMONALI 

is that a new file type?

If yes you need to create this file type in IFS.

 


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  • Author
  • Do Gooder (Customer)
  • July 23, 2025
It’s a pdf file like the ones we’ve always uploaded.
 
I have tried going into the user settings option and toggle and click ok then untoggled and click ok but nothing seems to be working.

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Superhero (Customer)
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  • Superhero (Customer)
  • July 23, 2025

How many users are affected?


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  • Author
  • Do Gooder (Customer)
  • July 23, 2025

2 or 3