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Approve RMA

  • March 21, 2021
  • 4 replies
  • 219 views

ascheeka12
Sidekick (Customer)
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Dear Team,

 

Kindly support to fix issue as attached below:

 

 

Thanks in advance!

 

Regards,

Ashok

This topic has been closed for replies.

4 replies

Dumeesha Wanigarathna
Superhero (Partner)
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Hi,

As I can see person_id of the logged-in user is taken as the credit approver.

1.0  Check the logged in user

2.0 Get the person_id connected to the  user logged in  from  Person_Info_tab  (This person is taken as the credit approver)

3.0 Check whether above person exists as a coordinator in  Order_Coordinator_tab.

You may check this by login to the application using a user defined in the  ‘Order_Coordinator_tab.’.

 

 

 


Piyal Perera
Hero (Employee)
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  • Hero (Employee)
  • March 22, 2021

You need to have a coordinator defined for your user ID.


ascheeka12
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • March 22, 2021

Hi,

As I can see person_id of the logged-in user is taken as the credit approver.

1.0  Check the logged in user

2.0 Get the person_id connected to the  user logged in  from  Person_Info_tab  (This person is taken as the credit approver)

3.0 Check whether above person exists as a coordinator in  Order_Coordinator_tab.

You may check this by login to the application using a user defined in the  ‘Order_Coordinator_tab.’.

 

 

 

thank you so much, out of above said points 3rd point has resolved my issue. :)


ascheeka12
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • March 22, 2021

You need to have a coordinator defined for your user ID.

Noted Sir and many thanks!