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Question

ETM - variable assyst search - expiry date field

  • September 13, 2024
  • 4 replies
  • 59 views

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Hi all,

In ETM I have a variable assyst search that I want to do the following:

  • Product short code = “ABC”
  • Discontinued = false
  • Expiry date = 2024-11-12 (aka 60 days in the future)

When I setup the assyst search everything expect the expriy date search is coming back correctly. The expiry date is being interpreted like this:

expiry date >= 2024-11-12

Is this normal behaviour? How do I make it so it only returns when the expiry date = 2024-11-12?

 

4 replies

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  • Hero (Employee)
  • 36 replies
  • September 30, 2024

May I know the assyst version and the IpaaS version that you are using currently ?


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  • Author
  • Do Gooder (Customer)
  • 10 replies
  • October 1, 2024

ETM version is 1.6.1


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  • Hero (Employee)
  • 36 replies
  • October 5, 2024

-Checked this issue and it behave as you mentioned. This needs further investigation; hence I suggest log an incident with our support team so they can investigate this further for you: via our Self-Service portal https://support.axiossystems.com/assystnet or     via email to axios.support@ifs.com


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  • Author
  • Do Gooder (Customer)
  • 10 replies
  • November 7, 2024

After working with IFS the conclusion is the date search is >= because your suppose to pass in two dates. A from and a to date, but ETM does not let you do that. Told me to report this as an enhancement request.