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Question

ETM Mailbox Reader - Adding Triggering Email as Attachment on Event?

  • April 25, 2024
  • 3 replies
  • 93 views

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Hi,

I’m working with the Mailbox Reader ETM source files found here:

 

https://wiki.axiossystems.com/assyst11-7Wiki/index.php/Integrations:assystETM_1.7_-_Examples

 

Is there a way to add the triggering source email to the Event just like the legacy MBR was able to do?

Thanks.

Martin Provost

3 replies

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  • Hero (Employee)
  • 90 replies
  • April 26, 2024

You should be able to just add the field to the create event mapper and specify the relevant value.


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  • Author
  • Sidekick (Customer)
  • 11 replies
  • April 26, 2024

Sorry I meant is there a way to attach the source email to the event as a .eml file?

Same goes if it’s an update - I’d like the source .eml file to be attached to the action.


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  • Hero (Employee)
  • 90 replies
  • April 26, 2024

I think you’ll just need to select the Channel option “Expose Original Message as Header”. The iteration expressions for the attachment mappers will then add the eml as well as any attachments in the mail.