Skip to main content
Solved

Action Processor Rules/Variables

  • October 17, 2022
  • 3 replies
  • 154 views
D
Do Gooder (Customer)

Good evening,

 

I am currently working on ways to utilise the Action Processor feature within assyst.

I’m having a few issues and have some questions, if anybody could assist that’d be really appreciated.

 

  1. How can I fetch the description of an incident within an action processor rule, I’ve tried EVENT_DESC and EVENT_DESCRIPTION. In addition to the variable required, is there a page in particular that lists all available variables?

 

  1. If a variable doesn’t exist in the (hopefully existing) list mentioned above, is it possible to create them via the Action_Processor_conf- if so, is there a list of in-depth variables to pull from?

 

All assistance is very much appreciated.

 

Thank you in advance. 

Best answer by Steve Miller

I try to use the Java docs with a heavy dose of experimentation 😅

Good luck, you’re in for a treat. This is also how we tend to trigger scripts and API calls so it can be a powerful tool.

View original
Did this topic help you find an answer to your question?

3 replies

S
Hero (Customer)
Forum|alt.badge.img+12
  • Steve Miller
  • Hero (Customer)
  • 141 replies
  • October 18, 2022

Hi Dan,

As requested, there is a page in the Wiki that lists all of the common, advanced and computed variables available to you.

Integrations:Action Processor Manual - assyst11-5Wiki (axiossystems.com)

I managed to do this with an additional variable in the additional_variable.lua file.

["AV_EVENT_DESC"] = "event.remarks",
["AV_PAR_EVENT_DESC"] = "event.parentEvent.remarks"

 

C
L
D
3 people like this
  • C
    Caroline Schaffner
  • L
    loola
  • D
    danrobinson
D
Do Gooder (Customer)
  • danrobinson
  • Author
  • Do Gooder (Customer)
  • 1 reply
  • October 21, 2022
Steve Miller wrote:

Hi Dan,

As requested, there is a page in the Wiki that lists all of the common, advanced and computed variables available to you.

Integrations:Action Processor Manual - assyst11-5Wiki (axiossystems.com)

I managed to do this with an additional variable in the additional_variable.lua file.

["AV_EVENT_DESC"] = "event.remarks",
["AV_PAR_EVENT_DESC"] = "event.parentEvent.remarks"

 

Thanks ever so much for this Steve, really helpful.

Out of curiosity, when creating these additional variables, where would I locate the variables to create them in future, e.g. the “event.parentEvent.remarks”?

Looking forward to getting stuck in with the Action Processor! 😀

S
Hero (Customer)
Forum|alt.badge.img+12
  • Steve Miller
  • Hero (Customer)
  • 141 replies
  • Answer
  • October 21, 2022

I try to use the Java docs with a heavy dose of experimentation 😅

Good luck, you’re in for a treat. This is also how we tend to trigger scripts and API calls so it can be a powerful tool.

D
1 person likes this
  • D
    danrobinson

Reply


Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings