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Hi,

 

I’m trying to add a custom field to the additional variables file for the Action Processor. However, I’m not sure how to get write out the variable in the file.

 

The field’s short code is “SERVICE DESK”.

 

Would it be something like this?

 

event.customFields.customFieldShortCodemSERVICE%20DESK]

 

Thanks.

 

Martin Provost

 

Dear customer

Thank you for your question

Please refer to the wiki link below on information about action processor  configuration

https://wiki.axiossystems.com/assyst11-6Wiki/index.php/Integrations:Action_Processor_Manual#Using_additional_variables_with_Event_Data

Kind regards,

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