Question

Save as New Question in Assyst Web

  • 10 July 2023
  • 1 reply
  • 33 views

Badge +4

When we attempt to create a new RFC event via the “Save as New” feature, we are seeing that the Scheduled Start and End dates are cleared before the final save step.  Is this the normal expected behavior for this feature?  All other fields retain any changes to the form, including the Required Date field.

Thanks!

Jeremy Perkins 


1 reply

Userlevel 3
Badge +12

Hello Jeremy,

Could you log an incident with our support team in the normal manner so they can investigate this further for you?

           via our Self-Sevice portal https://support.axiossystems.com/assystnet
           or 
          via email to axios.support@ifs.com

Kind Regards,

Caroline

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