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Looking for assistance with an assyst task - assyst user expression.

We have a custom field doing an assyst user single select lookup. The expression I would need is to call the selected assyst users contact user manager as the assyst user for the task to go to.

 

Example: custom field lookup; assyst user

decision task goes to assyst user of the manager value of the selected assyst users contact user value

Mitch OC contact user manager definition of Jason B

Custom Lookup: assyst user selected is Mitch OC; decision task assyst user expression to be Jason B

I cannot find a way to make this work on current available expression examples in wiki or otherwise

You can use the following exression in assyst user function

$new.parentEvent.affectedUser.manager.userAlias.shortCode

Unfortunately this didn’t work and the task wouldn’t save with this expression.

 

I appreciate the attempt however!

I believe this should be issue with the process, we can investigate this further if you can log an incident or send an email to “axios.support@ifs.com”

@moconnor1  Did you find a solution for this? We are also facing the same issue.

 

We have assyst User Field in form and want to extract Service Department for that assyst User Field.

 

We tried, $new.W(“Assyst User Field”).servDept.shortcode. But this expression is not fetching that assyst User’s SVD. 

 

Please help.

When you are building an expression to pick up values from the parent event, you need to enter “parentEvent” in the expression. Otherwise the expression is checking the current task. 
If you are building an dynamic task expression, then no need to use the parentEvent as it will always check on the parent event.

Can you try the following expression ? 
$new.parentEvent.W("Assyst User Field").servDept.shortCode

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