I'm currently working with IFS assyst version 25R1 and encountering an issue with the Event Monitor on the assystWEB interface. When I configure and assign a query to the Event Monitor and display it on the home page, it appears correctly at first. However, if I navigate to another tab within the assystWEB interface and then return to the home page, the Event Monitor disappears.
Has anyone else experienced this issue or found a workaround or solution? Any insights would be greatly appreciated.
Hello,
Whilst we await any suggestions from the community, could you log an incident with our support team in the normal manner so they can investigate this further for you…
via our Self-Service portal
or
via email to axios.support@ifs.com
In the incident, please confirm the exact version of assyst (25R1) with build number.
How did you create the event monitor (Save As, new one...)?
Which browser, type and version , are you using?
Have you try with another browser?
Have you try to clear the browser cache?
On which homepage/menu have you set this event monitor?
Kind Regards,
Caroline
After upgrade I have an issue with monitors, they disappeared from homepage. I tried to set again, but without success, homepage remains empty
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