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ETM - Checkbox for Bundle Requests

  • April 19, 2023
  • 2 replies
  • 179 views
M
Do Gooder (Customer)
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Hi All,

We have a requirement where we are creating a Service Request from ETM.

We are able to create a Service Request but the issue is we are not able to check the checkbox for Bundled Service Offering. We want to submit the Parent and Bundled Service Requests together.

Please help.

Thanks & Regards,

Manish Verma

Best answer by Manish Verma

I got the reply from Support that since Bundles are not visible on Support Portal hence we can not submit bundles from ETM.

 

2 replies

C
Hero (Employee)
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Hello Manish,

Can I ask you to log this with our support team in the normal manner so they can investigate this further for you.

How to contact the IFS assyst Support? | IFS Community


Kind Regards,

Caroline

M
Do Gooder (Customer)
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  • Manish Verma
  • Author
  • Do Gooder (Customer)
  • 20 replies
  • Answer
  • May 10, 2023

I got the reply from Support that since Bundles are not visible on Support Portal hence we can not submit bundles from ETM.

 


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