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I’m aware of the basic delegation functionality that Assyst offers, where any Contact user can click on their profile and then setup delegations.

I have 2 other questions

 

  1. How to restrict the Contact user from assigning delegations of other CSG Contact Users?
  2. How to add a condition to delegation? 

 

Hello Katakem,

Please see our Wiki documentation regarding restricting users from other CSG contact users and how to add a condition to delegation:

https://wiki.axiossystems.com/assyst11-5Wiki/index.php/Delegating_Authorizations_and_Decisions_in_the_Self-Service_Portal#Delegation

This explains the following:

Note: In order to be a Delegate the Contact user must have a unique assyst User alias that is not associated with any other Contact Users.

Adding delegation conditions are also explained here by using the Named Expression Form:

“the Named Expression Form can be used to define a Condition.”

Kind Regards,

Gary

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