Solved

Bundle services are not visible on mobile app.

+3

Hi,

I wanted to know whether there is any restriction on the visibility of bundle services on mobile app.

The bundles under “Computer Services and Support” are not visible on mobile. But they are visible on desktop as expected.

Your early response is appreciated.

Thank you in advance.

Best answer by Robert Wood

Hi Neha,

Currently bundles can only be logged via the self service portal, they cannot be logged via the self service mobile portal or the self service mobile app.

See the following wiki page for confirmation:

https://wiki.axiossystems.com/assyst11-6Wiki/index.php/Service_Catalog_Bundles#Requesting_A_Bundle

Cheers,
Robert

+11

Hi Neha,

Currently bundles can only be logged via the self service portal, they cannot be logged via the self service mobile portal or the self service mobile app.

See the following wiki page for confirmation:

https://wiki.axiossystems.com/assyst11-6Wiki/index.php/Service_Catalog_Bundles#Requesting_A_Bundle

Cheers,
Robert

+3

Hi Neha,

Currently bundles can only be logged via the self service portal, they cannot be logged via the self service mobile portal or the self service mobile app.

See the following wiki page for confirmation:

https://wiki.axiossystems.com/assyst11-6Wiki/index.php/Service_Catalog_Bundles#Requesting_A_Bundle

Cheers,
Robert

Thank you Robert.

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