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Actioning Multiple Events in 24R2 new Event Monitor

  • February 21, 2025
  • 1 reply
  • 45 views

jyork
Sidekick (Customer)
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  • Sidekick (Customer)
  • 80 replies

Apologies if I’m just missing it, but I don’t see anything in the Wiki about it either. In previous versions, we could select multiple events in an event monitor using Shift or Ctrl, then right click and take an action on all of the selected events. How do you do that in 24R2? I select multiple check boxes for the tickets I want to action, but as soon as I right click on one of the selected tickets to take an action, the rest of the selected tickets are unchecked. Is it not possible to action multiple tickets in the new version in the new event monitor view?

Best answer by Caroline Schaffner

Hello Jeremy,

Not every funtionnalities has been moved to the New Event Monitor Interface.
Grouped action are not available and should be included later on. 
 
Best Regards,

Caroline

1 reply

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  • Hero (Employee)
  • 131 replies
  • Answer
  • February 24, 2025

Hello Jeremy,

Not every funtionnalities has been moved to the New Event Monitor Interface.
Grouped action are not available and should be included later on. 
 
Best Regards,

Caroline