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Question

Accessing Updates on submitted Problems

  • January 5, 2024
  • 1 reply
  • 36 views

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My client has been requesting an update for a problem.

I had an incident (376354) which resulted in a problem record opened close to two years ago (April 2022).  The problem record is P15952.  I submitted an email to “axios.problem.management@ifs.com” for an update in November.

The issue occurs when using Save As New to create a new system.  There is a limit with the amount of items that are saved with the new System.

1 reply

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  • Do Gooder (Employee)
  • 5 replies
  • January 5, 2024

Hi, I will email you with an update on P15952 shortly.