Our team is looking for the simplest way to return used components from the service field into inventory. We are aware of the work order function but we are not currently using IFS for our field service. However I would like to use the return to stock function and I would like to create a custom page with only this feature. Can anyone help how to work through this in detail? I am aware of the custom projections and page configurations in Aurena and the documentation instructions but I have not been able to figure it out. thanks.
Hello
- Having a dummy WO that is the source of the work task returns
- Having an inbound interface from your service management system to initialize both the work tasks and the returns
- Or using a feature which is independant from work tasks, e.g. “Receive Inventory part”
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