Dear all,
Another strange observation when creating a Service Line on a Service Contract.
After we created the Service Contract header we can add Service Lines ‘New Service Contract Line”. Then we get to a wizard where we can add a ‘Work Type’, and we can add Objects to the ‘Scope’. But when we try this, the ‘Item ID’ drop down remains empty. (Allthough there are definitely available objects - as we can see later).
Because the Item Id drop down is empty, we save the Service Line without any scope. We return to the Service COntract, Expand the contract so we can select the Service Line again; Go to the tab ‘Scope’ and try to add a new line and now it works perfectly. (see printscreen below).
So my question: why is the scope not populating the same drop down when we were creating the line with the wizard.
Best Regards
Roel
