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Question

Not possible to add Object to the Service Request created from Customer order

  • March 11, 2025
  • 0 replies
  • 13 views

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Hi Experts,

We have a requirement to deliver a Serial part (We already have the Object created for the serial via maintanance aware) to a customer for an installation. Here I created a Cusomer order first for this reserving the serial to the line.

Then I can create a Service Request from the CO Line here I can dispatch the work to the Sub contractors. Then the problem is I cannot link the Object ID to this work order created with an error.

Why it is blocked, what is the real business reason for blocking it.

It is benificial if I can link the object to the order so the Cost details can be linked to the Object. Unless how we can do this please?

 

Kind regards,

KM