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Question

Negative Voucher Number - Voucher Type A

  • October 23, 2023
  • 3 replies
  • 143 views

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When scrapping an Object IFS has produced a negative Voucher Number for Voucher Type A. 

It appears to be due to a currency In-balance for a rounding error. 

Has anyone ever seen this before? I cannot amend the amount in any field and I cannot adjust the Voucher status to any other option. 

 

3 replies

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  • Sidekick (Partner)
  • December 13, 2023

Hi Charlotte

 

Did you find any solution to your issue, or you raised an IFS case?

 

Thanks & Regards

Pratik Shah

 


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  • Author
  • Do Gooder (Customer)
  • December 14, 2023

Hi Pratik, 

We had to raise a ticket for this case with IFS. 

It is now resolved - after a lot of investigation. 

Thanks,

Charlotte 


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  • Sidekick (Partner)
  • December 14, 2023

Hi Charlotte

 

Greetings

 

Thanks for an update.

 

Workaround Solution: Since, not approved voucher has no impact. We deleted the voucher using script with the help of technical team

 

Thanks & Regards