Question

Metering invoice not created - don't know why

  • 25 October 2022
  • 6 replies
  • 123 views

Userlevel 3
Badge +8

Hi community.

I get the following error:

 

I am sure the limit was reached and recorded, and I am super sure, that the invoice was not created. What seems to be the problem?

 

T&R

PS: Internal environment no customer project.


6 replies

Userlevel 4
Badge +7

Hi,

Would it be possible to attach screenshots or detailed test plan so that the exact issue can be identified.

 

Thanks & Best Regards

Eresha

Userlevel 3
Badge +8

Hello @ereslk sure here you go:

setup in the object
​​​​​​
Meter readings
​​​​​

Invoice creation based on the button “Generate Invoice”:

 

Userlevel 4
Badge +7

Hi, 

As per the screens the Interval is specified as 500 days and the valid from is 1.10.2022. Thus it checks for a calendar interval of 500 days and then only creates a metering invoice since the Generation Type is Interval.

Best Regards

Eresha

Userlevel 3
Badge +8

Hi @ereslk. So if I set the limit to 1 day. Now I get this error:

Database error occurred. Contact administrator.

        Url: https://ifs22r1costestlkp.rnd.ifsdevworld.com/main/ifsapplications/projection/v1/MeteringInvoicingHandling.svc/GenerateInvoiceNew
        Date = 2022-10-25T11:58:46.855Z
        Request Id = ddb9065c-2909-4778-b3d3-160a8ec3548f
        Client version = 22.1.6.20220913050911.0

Is this a error for JIRA and RnD then?

Userlevel 4
Badge +7

Hi,

I don’t have access to the environment. Can you send a screenshot of the error?

 

Userlevel 3
Badge +8

Hello @ereslk. Sorry for the delay. I was doing workshops.

Here is the error:

 

screenshot of the error

 

Database error occurred. Contact administrator.

        Url: https://ifs22r1costestlkp.rnd.ifsdevworld.com/main/ifsapplications/projection/v1/MeteringInvoicingHandling.svc/GenerateInvoiceNew
        Date = 2022-10-26T04:59:58.079Z
        Request Id = 4a9b838c-fbe3-48cd-9e9b-2c06c7f39b3d
        Client version = 22.1.6.20220913050911.0

 

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