Assets (Asset Management)

This will include the questions related to Enterprise Service and Assets Management, Asset & Product Design.

  • 771 Topics
  • 2,374 Replies

771 Topics

J
Do Gooder (Customer)
jbarriosDo Gooder (Customer)
asked in Assets (Asset Management)

Error Message : Employee XXXXX does not exist when trying to add Employee in Connections

I am in Resource Navigator in the correct Person group. I found the person and in their Connections > Employee tab I am trying to add their Employee Object. When I click on the add (+) it auto-populates the correct Employee ID but when I try to save it, it says “Employee XXXXX does not exist”… but I’m literally staring at the Employee Object. Screen shot below: 

4
D
Do Gooder
1 year ago
A
Hero (Partner)
AddRangaFHero (Partner)
asked in Assets (Asset Management)

Error when adding customized Menu item in Work task form in APP10 IEE

I get below Error when adding customized Menu item in Work task form Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> System.ArgumentOutOfRangeException: startIndex cannot be larger than length of string.Parameter name: startIndex   at System.String.Substring(Int32 startIndex, Int32 length)   at System.String.Substring(Int32 startIndex)   at Ifs.Fnd.ApplicationForms.Custom.CustomMenus.GetMenuConfiguration(SalWindowHandle hWnd)   at Ifs.Fnd.ApplicationForms.Custom.CustomMenus.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.CustomObjectsServiceProvider.CustomObjectsService.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.CustomObjectsServiceProvider.CustomObjectsService.Ifs.Fnd.ApplicationForms.Custom.Interfaces.IAPFCustomObjectsService.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.ApplicationForms.FndContextMenu.MenuDefaultFormMenuItemsAdd(ContextMenu contextMenu, Control owner) 

4
W
Hero (Employee)
11 months ago
lopespetro
Hero (Customer)
lopespetroHero (Customer)
asked in Assets (Asset Management)

id object not saving eform answer through tech portal

Hi all,I have an eform set to Object Information in workflow type but if I answer through the tech portal, the object id is not syncing to the survey answers. The Workflow Configuration is set to use both Tech Portals and mWO. Using apps10 UPD17. It only works using the MWO.   

4
lopespetro
Hero (Customer)
2 months ago
C
Do Gooder (Partner)
CooErikaSDo Gooder (Partner)
asked in Assets (Asset Management)

Start Date on PM Action is in the past

Hope someone can help. My customer is currently implementing IFS Cloud 22R2. As we are migrating the historical data from the legacy system, we want to capture the due date on the calendar-based PM Action where the due date already passed. This is because not all equipment is being maintained on time and we need visibility on when it actually was due. The problem I encountered that despite the Start Date on the Maintenance Trigger shows in the past (e.g., 01/01/2020) the Maintenance Plan generates the future date only. What we want is the Maintenance Plan to show the line for 01/01/2020 otherwise according to the Maintenance Plan this asset is only due in a couple of years, instead of being due for a while. I selected Valid From Date on the Work Task Template 01//01/2017 to ensure that all dates are valid but that doesn't seem to make a difference.  

4
C
Do Gooder (Partner)
5 months ago
Kalhari Dissanayake
Hero (Customer)
Kalhari DissanayakeHero (Customer)
asked in Assets (Asset Management)

Link employees Crafts in Service and Maintenance

Hello Community, Can we link a same employee to multiple sites when linking employees in Service?Normally employee original site will be taken.This employee has been already linked as MCPR linked employee. Thank you and Best regards,Kalhari.

4
Kalhari Dissanayake
Hero (Customer)
9 months ago
D
Sidekick (Partner)
djedaiBSidekick (Partner)
asked in Assets (Asset Management)

PM Maintenance Plan : Earliest Date

Hi, Is is possible to générate maintenance plan with earliest date 15j before due date ? the line is uopdatable manueally but we would like to have it automatically 15j before due date.and lastest finish = due date does it need Event ? or a parameter coud allow that ?  Regards

4
D
Sidekick (Partner)
1 year ago
lopespetro
Hero (Customer)
lopespetroHero (Customer)
asked in Assets (Asset Management)

WorkflowObjectQuery taking to long time to sync

Hi All.After publishing some survies (Object information Flow) linked to an object type, the entity is taking a long time to sync.Is there any filter I can apply to improve the performance?Tks  

4
lopespetro
Hero (Customer)
5 months ago
T
Do Gooder (Partner)
TecChidaMDo Gooder (Partner)
asked in Assets (Asset Management)

Fixed Asset Depreciation

Hi,We are getting an error (in IFS Apps 10) while change the Acquisition value of a Fixed Asset as “Depreciation should be calculated on the said object before changing the Acquisition value”. But as per the requirement we should not calculate the Depreciation. Is there any way to calculate depreciation @ 0%. So that we can run the depreciation proposal and change the Acquisition value.We tried Exclude Depreciation, Hold depreciation functionalities but there was no luck.Could anyone please help us on this.Thanks in Advance.Regards,Mariappan C

4
T
Do Gooder (Partner)
8 months ago
X
Sidekick (Partner)
XitThilaBSidekick (Partner)
asked in Assets (Asset Management)

Stop generating PM action Work Orders when Equipment is Out of Operation

Hi team,I have equipment whose status is out of operation. However, work orders are still generated using PM action.I would like to know how to stop generating WOs for PM Action when the equipment object status is Out-Of-Operation. Is this functionality possible in a standard system?   

4
X
Sidekick (Partner)
1 month ago
A
Do Gooder
aseelalrahimiDo Gooder
asked in Assets (Asset Management)

Duplicated message

In the assist management, when a ticket was raised, it duplicated the message in the mail for the affected department  

4
A
Do Gooder
9 months ago
A
Sidekick (Employee)
Aravinda.PrSidekick (Employee)
asked in Assets (Asset Management)

Error in moving a Serial Object

Hi all, 😊I would like to bring to your attention an issue regarding the movement of a serial object. Specifically, I am seeking clarification on whether it is feasible to relocate a serial object while in the "Observe the Service Object 360" page view, with 0 Active Requests and 0 Active Work Tasks, but with 1(1) Contract and 1(1) Recurring Program, as indicated in the attached Service Object 360 page.Despite numerous attempts, I encountered difficulty in moving the object, with an error message stating, "Service lines connected to this Object or its structure are already used in a Work Order or a PM action and cannot be deleted." To address this, I navigated to the relevant "Recurring Service Program" and adjusted the statuses of all requests to "Closed". However, despite this action, the status of the "Recurring Service Program" remained active, and I was unable to proceed with the movement.Upon changing the status of the "Recurring Service Program" to "Obsolete", I found that the m

4
D
Hero (Employee)
1 month ago
J
Sidekick (Employee)
JONHSESidekick (Employee)
asked in Assets (Asset Management)

Move Serial Object to Inventory

  Hi,On serial objects placed in the equipment structure, there is an option to return a serial object to inventory - "Move to Inventory". The reason to return the Serial Object to Inventory could be for sending it for repair or to take care of an old component as an extra spare object. But it is not possible to return the serial object to Inventory if the Part No linked to the object only has Serial Tracking "At receipt and Issues" and the Serial Tracking "In Inventory"=FALSE. The selection "Move to Inventory" is only enabled when the Part No connected to the serial Object has the Serial Tracking "In Inventory"=TRUEI tested and it is the same behaviour in: APP10 UP16, as in Cloud 22R2 UP5.My customer says that from a logistics perspective, it is highly desirable not to track their parts in stock, only in part serial.Why is it not possible to return a serial object to stock if the item is not serial tracked in stock? The serial tracking is anyway in the part serial catalog.Best Regards

4
J
Sidekick (Employee)
1 year ago
W
Sidekick (Customer)
WoutSidekick (Customer)
asked in Assets (Asset Management)

Is it possible to migrate work task data?

Hello! Currently we are playing around in IFS Service and Maintenance module. Due to some project difficulties and lack of resources the option has mentioned to start working in the Test-environment.This will work, however all of the data created by working with the module may be potentially lost. This is because I do not know the process of migrating “historical” data (from Work Tasks/ Fault Reports).Is this possible? Can I copy/ migrate information from Test to Live? And how should I execute this? Thanks in advance!

4
Drausenhaus
Sidekick (Partner)
1 year ago
H
Sidekick (Partner)
HashmitSidekick (Partner)
asked in Assets (Asset Management)

preventive maintenance on individual part

Hi everyone,  we have received one requirement and would like to understand the scope of this. Is there any possible way to conduct preventive maintenance on individual parts(especially on the inventory part ) no necessary if it is connected to any main object and not necessary if it is a serial object.\ thanks in advance.BT  

4
Mayura Wasantha
Hero (Employee)
10 months ago
L
Sidekick (Customer)
lisa.gilesABSidekick (Customer)
asked in Assets (Asset Management)

Correct a Transferred Time Transaction

We need to update a Time Report that has been transferred with the incorrect Hours. How can we correct? we cannot remove from Work Task as we get an error How can we reverse the transfer and correct the Task Transaction?

4
Dilini Arandara
Superhero (Employee)
1 year ago
L
Sidekick (Customer)
lisa.gilesABSidekick (Customer)
asked in Assets (Asset Management)

Not able to Generate from PM Acton Maintenance Plan

We have a user trying to generate a Work Order from a PM Action Maintenance Plan but the RMB → Generate Work Order option is not appearing. He is able to generate all others apart from 2. What would prevent a user from being able to generate the Work Order? Thanks, 

4
Andryis
Sidekick (Partner)
1 year ago
Cory
Sidekick (Customer)
CorySidekick (Customer)
asked in Assets (Asset Management)

Resource Monitoring Gantt Error - TEMPCAL#

Hello,I can see this topic has been discussed before, but I cannot see a definitive solution that I can follow to rectify the problem.Can anyone please assist? ThanksCory

4
Cory
Sidekick (Customer)
8 months ago
L
Do Gooder (Customer)
LMWJKUMARDo Gooder (Customer)
asked in Assets (Asset Management)

category object for pm action

Hello We are trying to work with PM actions but our category objects cannot be connected to these actions. We service trains and the object is mostly a wagon which makes a vehicle. A wagon can be be moved to another vehicle of required.   Should we change our object type to make pm action work? Or is there a workaround? We are using apps 10 with a planned transition to Aurena next year.

4
L
Do Gooder (Customer)
1 year ago
K
Do Gooder
KHAN001Do Gooder
asked in Assets (Asset Management)

Item Class Connection with Symptoms

Hi IFS Guru,I am trying to create Fault Report (FR)  on the piece of an equipment , selected the equipment, site and item class is connected to Equipment so it is auto populated, when in the “ Fault Information”  section try to select “Symptom” is not appearing as drop down menu, is there anyway to connect Symptoms with the equipment type so that when the equipment will be selected in FR respective symptom should appear. Appreciate your help on this matter. Shez 

4
EqeRobertK
Superhero (Partner)
11 months ago
dadude
Sidekick (Employee)
dadudeSidekick (Employee)
asked in Assets (Asset Management)

PM actions not shown in Resource Analysis

I wonder why not all PMs are shown in a planned resource in the Resource Analysis window:Planned Tasks​​​​​​Planned Resource​​​​Second PM:Planned TaskPlanned Resource Now in the Resource Analysis for this defined resource only PM Action 14428 is shown:Resource AnalysisWhat needs to be done to get a proper snapshot? RMB “Refresh Snapshot...” doesn’t work :(.Thanks in advance

4
dadude
Sidekick (Employee)
1 year ago
Andryis
Sidekick (Partner)
AndryisSidekick (Partner)
asked in Assets (Asset Management)

The cost/year of an object doesn't display from a children to a parent

Hi All,When I attach a cost to a child object via a WO, the costs are correctly displayed on the child object page but there are no related costs displayes on the parent object page. Is that a normal process?Thank to all your advices 

4
Nethmini Kosvinna
Superhero (Employee)
1 year ago
R
Do Gooder (Partner)
RaviprasadpremDo Gooder (Partner)
asked in Assets (Asset Management)

SLA elapsed days

Is there a place/screen to find out that if SLA is attached to Work Order/Work Task in Cloud and the same has elapsed in Work Task… Duration of Elapsed days of SLA   

4
Nethmini Kosvinna
Superhero (Employee)
10 months ago
Andryis
Sidekick (Partner)
AndryisSidekick (Partner)
asked in Assets (Asset Management)

Abnormal maintenance plan calendar calculation

Hello All,I’ve created a new PM action with a very simple calendar. (Start date today, Plan execution every 5 days, and the calendar is 24/7). The generated maintenance plan is not as I wished.Calendar had been re-checkedIs this a case or a misunderstanding of how calendar works in a PM action?Thank for all your advices

4
Andryis
Sidekick (Partner)
11 months ago
U
Sidekick (Partner)
UdaneeSidekick (Partner)
asked in Assets (Asset Management)

Unable to move work order to Finished status as it is erroring that it has an active requisition against it even thought the related PO has been receipted and matched against an invoice.

 Dear all,Would like to know your thoughts on this error.What can be causing this error?   Thank youKind regardsUda

4
U
Sidekick (Partner)
3 months ago
T
Sidekick (Customer)
TTRACYSidekick (Customer)
asked in Assets (Asset Management)

Move functional object between sites

We attempted to move a functional object from Site 1 to Site 2.However, after completing, it shows that the Object Site is still Site 1, but the Belongs To Site is Site 2.The PM’s stayed in Site 1.How do you move a piece of equipment so it also moves the Object Site?

4
Mayura Wasantha
Hero (Employee)
1 year ago

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