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Error Message : Employee XXXXX does not exist when trying to add Employee in Connections

  • January 16, 2023
  • 4 replies
  • 236 views

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I am in Resource Navigator in the correct Person group. I found the person and in their Connections > Employee tab I am trying to add their Employee Object. When I click on the add (+) it auto-populates the correct Employee ID but when I try to save it, it says “Employee XXXXX does not exist”… but I’m literally staring at the Employee Object. 

Screen shot below:

 

Best answer by Dilini Arandara

 First register the Employee under Company>Employees tab, then do the Employee connection from Resource details for the person resource group.
 

 

4 replies

Dilini Arandara
Superhero (Employee)
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  • Superhero (Employee)
  • Answer
  • January 17, 2023

 First register the Employee under Company>Employees tab, then do the Employee connection from Resource details for the person resource group.
 

 


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  • Author
  • Do Gooder (Customer)
  • January 17, 2023

Thanks that helps! The issue was the person left the company and came back again so looking there, they were in the company but their expiration date needed to be removed:

 


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  • Do Gooder
  • January 19, 2023

Tell me please what is going here? 

not getting guys .


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  • Author
  • Do Gooder (Customer)
  • January 23, 2023

In my specific case the Employee Object already existed and was connected to the company, but because they previously worked with the company and were terminated, when they came back the employee object which still existed had all the connections in company but had a date in the “Expired Date” field so it meant the employee object couldn’t be used as it was expired thus I got my error. By clearing that field, it removed the Expired status of the employee thus allowing me to connect the Employee object to the person group in Resource Navigator. My issue is all solved. Thanks all for the help!