Skip to main content
Solved

Forward Map Position of Work Order to the Work Task


Harm de Brouwer 12Guide
Sidekick (Partner)
Forum|alt.badge.img+5

Hi,

I am working for a customer who is upgrading from IFS9 to IFS Cloud.

What I want to achieve is to get the Map Position set on the Work Order and to forward this to the Work Task. 

So I tried that but the Work Task does not inherit the Map Position. I have tried multiple settings in the Object Transformations.

These are the settings I used (first only with JtTask and ActiveSeparate and later with WorkOrder)

 

Can someone tell me what needs to happen to achieve what I want?
 

 

Best answer by Mayura Wasantha

Hi, as Sahan mentioned above, map positions are not supported Object Connection Transformation rules. So please don’t try that.

On the other hand, the default inheritance of the map position or WO Address from work order to work tasks has not been considered in the current design due to the nature of the WO - WT relation. For example, there can be one work order, that consists of multiple work tasks of different objects different locations etc. etc. that requires different map positions. 

However, there is another approach if that fits in. When we set the right “Location Address” (that has a map position) on the respective Equipment Object. Here the map position is inherited towards WO and WT by default.

I hope this would help.

 

View original
Did this topic help you find an answer to your question?

10 replies

Forum|alt.badge.img+5

Hi @Harm de Brouwer 12Guide 

  1. What is the IFS Cloud version?
  2. What are the steps you have followed to add WO map position?

Forum|alt.badge.img+14
  • Superhero (Employee)
  • 169 replies
  • April 9, 2024

@Harm de Brouwer 12Guide 

according to the documentation object connection transformation only works for document, media, audit and nonconformance reporting services only.

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//DefineSystemBasics/AboutObjectConnectionTrans.htm


Mayura Wasantha
Superhero (Employee)
Forum|alt.badge.img+18
  • Superhero (Employee)
  • 478 replies
  • Answer
  • April 9, 2024

Hi, as Sahan mentioned above, map positions are not supported Object Connection Transformation rules. So please don’t try that.

On the other hand, the default inheritance of the map position or WO Address from work order to work tasks has not been considered in the current design due to the nature of the WO - WT relation. For example, there can be one work order, that consists of multiple work tasks of different objects different locations etc. etc. that requires different map positions. 

However, there is another approach if that fits in. When we set the right “Location Address” (that has a map position) on the respective Equipment Object. Here the map position is inherited towards WO and WT by default.

I hope this would help.

 


Harm de Brouwer 12Guide
Sidekick (Partner)
Forum|alt.badge.img+5

Hi all, first of all thank you for these fast replies! Really great way to start the day to see 3 replies on my post of last night 😀.

So I was looking into the Helptext but apparently I was looking in the wrong sections, but as you concluded the Object Transformations doesn't work for Map Position.

At bit more background:

At this customer we are creating Work Orders via the Case Task Handover. And they are receiving all there "Customers Orders” via IFS Cases, including the Map Position information, which are created via a Interface based on customer source applications.

So in IFS9 we have a modification in place which forwards the Map Position from the Case towards the Work Order. For IFS9 that was fine but now in IFS Cloud we have a new concept which is the Work Task. And then I need to make sure that the Map Position send via the Case ends-up on the Work Task. I need to know the standard IFS solution first because I might need to customize it to fully meet the customers expectation.


Open Question
So then my question is now, where can I find a full functional description on how the Position is being set and/or updated on the Work Task?


Mayura Wasantha
Superhero (Employee)
Forum|alt.badge.img+18

I suggest you read the Define Location descriptions even if it is not the full functional description.

I doubt we have one as such though. 🙂

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//WorkProcessing/ActivityDefineLocation.htm


Harm de Brouwer 12Guide
Sidekick (Partner)
Forum|alt.badge.img+5
Mayura Wasantha wrote:

I suggest you read the Define Location descriptions even if it is not the full functional description.

I doubt we have one as such though. 🙂

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//WorkProcessing/ActivityDefineLocation.htm

Hi Mayaru,
 

I can't open the URL, I assume it is only open for IFS Employees. 


Mayura Wasantha
Superhero (Employee)
Forum|alt.badge.img+18

That is true. Do you have access to the IFS Product Documentations? In that case, you will have to find the description for ’Define Location’ activity. 


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2875 replies
  • April 9, 2024
Harm de Brouwer 12Guide wrote:
Mayura Wasantha wrote:

I suggest you read the Define Location descriptions even if it is not the full functional description.

I doubt we have one as such though. 🙂

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//WorkProcessing/ActivityDefineLocation.htm

Hi Mayaru,
 

I can't open the URL, I assume it is only open for IFS Employees. 

All our documentation is publicly available online:

https://docs.ifs.com/ifsclouddocs/23r2/WorkProcessing/ActivityDefineLocation.htm?StandAlone=true

There is another option as well: custom events. I don't have a recipe for you but it should not be too hard to copy a map position from one place to another. You just need to find a good triggering point. A BPA/Workflow should be able to do it as well.

 


Harm de Brouwer 12Guide
Sidekick (Partner)
Forum|alt.badge.img+5
Mathias Dahl wrote:
Harm de Brouwer 12Guide wrote:
Mayura Wasantha wrote:

I suggest you read the Define Location descriptions even if it is not the full functional description.

I doubt we have one as such though. 🙂

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//WorkProcessing/ActivityDefineLocation.htm

Hi Mayaru,
 

I can't open the URL, I assume it is only open for IFS Employees. 

All our documentation is publicly available online:

https://docs.ifs.com/ifsclouddocs/23r2/WorkProcessing/ActivityDefineLocation.htm?StandAlone=true

There is another option as well: custom events. I don't have a recipe for you but it should not be too hard to copy a map position from one place to another. You just need to find a good triggering point. A BPA/Workflow should be able to do it as well.

 

Thank you for the URL, I will have to do more investigation on the customer requirements and how IFS programmed to set the Map Position on the Work Task. I am pretty sure I will need to apply a configuration or a modification to fit this customer's requirements. 


Mayura Wasantha
Superhero (Employee)
Forum|alt.badge.img+18

Great, feel free to reach out to us if you have any further inquiries.🙂


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings