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Question

Attach media file when creating fault report

  • February 8, 2024
  • 1 reply
  • 52 views

NPGIFSJOMAII
Sidekick (Customer)
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Hello,

We are mainly using the wizard “New fault report” for regestring new work orders. Often we have a need to attach a picture to the fault report. But it is not possible to do it in the wizard. So today the user has to first create the fault report and later go to prepare work order and attach the picture. 

 

We first thought it was an easy config to get it there because the wizard “New Work” includes the possibilty.  Unfortenately we do not manage to do it. Does anyone have another tip? Or would it maybe be possible to attach media file to a fault report in future IFS versions? 

 

Mayura Wasantha
Superhero (Employee)
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 I can agree with you, this is not a configurable enablement. There should be a definite code changes in the particular wizard. I suggest you report a community idea, so that it will be considered to be included into a future release.


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