Question

A bug? Create Work, Dispatch and Receive Order

  • 26 February 2024
  • 3 replies
  • 37 views

Userlevel 7
Badge +16
  • Hero (Customer)
  • 547 replies

Community,

I have below error when I am trying to create Work, Dispatch and Receive Order in below window.  is it a bug or something else?  We have limited MRO function modules installed and it has never been used before.

Create work, dispatch and receive order in Shop Visit window

 

the error I got when I select Next

 


3 replies

Userlevel 3
Badge +5

Hi.

this happens because the logical unit Vim Serial is not available.  The wizard you are using will create a CAMRO workscope, which requires the component VIM to be installed.

Do you have that component in your environment?

 

Regards,

 

Geir Sigve

Userlevel 7
Badge +16

@geirsigve thank you for your reply.

 

we don’t have VIM Serial installed. 

Userlevel 7
Badge +16

@geirsigve I just checked what we have. We only have Shop Visit, and Work Order, of course we have customer order and purchase order as well.

 

If we don’t have this MRO/CRO installed, we might be able to consolidate the supply chain into one order, e.g. CRO. We still can have separate purchase order to bring the material from customer order, separate work order/shop order to do the repair, and separate customer order to do the delivery to customer, though they are not being traced in one window.

 

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