We want to report all activities as been done at the customer or remotly from our helpdesk.
We would like to use the field Location in the activity demands to mark the difference:
We use Customer Support module in v15.4.4.0 where phone sessions are automatically added in the order. But the Location is set “On Site” by default. Can we change this to be set to “Last Known Location” by default ?
Same happens if we manually add an activity in the Customer Support Order, the activity is also set “on Site “by default”
In mobile Edge, the default is correctly “At Site”
