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licensing Mobile Customer application

  • March 12, 2025
  • 1 reply
  • 32 views
athobie
Sidekick (Partner)
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Hi,

I would like to have an information for the licensing about the Customer mobile application.

A customer uses today the Customer Portal  (for his clients)

If he wants to use the Customer mobile Application : Do we have additional costs ?

If yes, what is the pricing model  for the Customer mobile Application ? the same than for the customer portal  (competitive model) ?

If a contact user has access to the Customer Portal : Do we count a new licence for the Mobile Customer app ?

Thanks and Regards

anthony

 

Best answer by Reid Gilbert

Hi Anthony,
The Mobile Customer Portal application uses the same license as the standard Customer Portal (no additional costs are associated with it, it doesn’t matter which application the users choose to login with).
Thanks,
Reid

1 reply

Reid Gilbert
Superhero (Employee)
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  • Reid Gilbert
  • Superhero (Employee)
  • Answer
  • March 12, 2025

Hi Anthony,
The Mobile Customer Portal application uses the same license as the standard Customer Portal (no additional costs are associated with it, it doesn’t matter which application the users choose to login with).
Thanks,
Reid

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