Hello - I have seen hyperlinks that will open a specific service order in the application.
Can anyone provide the format of the URL that does this?
Thank you in advance!
Userlevel 6
+14
Which version are you in?
+2
15.1.0.12 but we are upgrading to 15.1.0.14 soon.
Userlevel 6
+14
Is this from a lobby?
+2
Not sure I understand ‘lobby’, but here’s a possible scenario.
I have an Excel file with 200 lines for a group of people to action. I’d like the ‘order ID’ in each row to be hyperlinked to open that given order in the application itself.
I can build the URLs to be dynamic to pick up each orderID on that row, but I don’t know the overall URL format to use.
Userlevel 6
+14
I just noticed you are Alliance - and not IEE/Aurena. I do not believe the URL’s I have will be able to help. I hope you find this soon.
Userlevel 7
+15
Are you already logged into Alliance through a Microsoft Edge browser window (not the standard app browser)? Try something like the following:
https://YourFQDNServerGoesHere/AsteaAlliance150/form_asp/service_request_maint.shtml?action=retrieve&where_cond=SV2306210001@@1&
Userlevel 7
+21
Hi Reid,
The user indicates they are on v15.1 (HF12 to be upgraded to HF14). This version does not use the Web Employee Portal as you. We would need to test a link against the Astea Browser.
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