Hi Robin,

You need to add a custom permission on the service order module for the ID of the button.  Looking at this I can see it is ‘btnImport’

Use Security Setup - select the role (in my test it was FE_01)

Define the custom permission by clicking the icon on the far right for the Service Order module, and insert the information as shown. Set the permission and save the setup.

Now, when I logged in as a user who was assigned to the FE_01 role, they did not have the Import button:

Thanks Phill,

You are welcome, Robin.

By the way, the instructions and method I used to find the element_id is a topic covered in this IFS Community post:

Find Element ID v15.3 using Chrome for Security Setup | IFS Community

This is just in case you have other things you need to manaage custom permissions for specific roles.