If you want to automatically set the status of the service order to Resolved after fulfilling all assigned activities, do the following.
Navigate to Prompts (Service) module → Check the Resolve Order when all Activities are Fulfilled checkbox.
Auto Resolve Service Orders (Tip)
+10
+24In version 15, the option is now called Auto-Resolution Policy in case you are looking for it in Prompts (Service). Thank you for reminding me,
+10Thank you
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.