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Astea report - field for large text content (2500+ characters)

Userlevel 1

+6

Hi Team

We have a report where the service order - resolution text is shown in the body of the report.

Though the field is multi line, can grow is true, the field truncates the content of the resolve text.

What should be done in this case?
kindly suggest.

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Best answer by KatherinePrice 14 August 2023, 14:10

Userlevel 2

+6

We had a similar issue. Try increasing the “ReportTextLimit” value in a test environment.

Userlevel 1

+6

Thanks for the response.
This helped us to meet the client requirements.

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