What is the best way to take return of material sent to Customer (we shipped wrong Product) - order is not invoiced.
I try to change Disposition to Not Used on Material line, but Return Reason is mandatory. No Return Reasons are avaliable - we do have 4 return reasons in the Return Reasons table
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Setting the material to “Not Used” is the best way to perform the return in this scenario. There are two modules in the system Return Reason and Mat. Return Reason. Please make sure you have material return reasons configured in the “Mat. Return Reason” module.
Thanks, Andrew. We finally figured out that it was the Mat. Return Reason module that needed some configuring. Solved now
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