Hi all
We are looking into the feasibility of batch tracking in Astea/Astea mobile. We are currently in the exploratory phase, and any advice or ideas are much appreciated.
The products in question are bottles/containers that we deliver to customers (and later pick up) or use as part of service.
Serialisation is not an option due to the demands this would put on logistics.
My idea is to have a bar code sticker (+print) on the product that is a combination of product id + batch (so it will have to be removed/added as part of production). The SA will then just scan the products upon delivery/pick up, and this will automatically update the service order with the products + batches.
Volume and ease of use are essential: an SA may do 20-25 deliveries a day, and each deliveries may include 2 to 15 products delivered and the same number picked up.